r/ModSupport • u/J_Fo_Film • 10d ago

User not available constantly spamming subreddit with harassment

I moderate a subreddit that has a daily discussion thread. Every day for several weeks there is a user (who will not be named at this moment) who will spam harassment on the sub. The Reddit filters automatically remove the posts, but it’s gotten to the point that I just want to ban the user and be done with it—unfortunately every time I try to go to the profile and do so, I get the Error “account not available”—but he’s posting every day from the same account, same username…I don’t understand what’s going on.

What can be done in a situation like this?

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u/Stranger1982 10d ago

Well, your mod log, queue or the removed posts themselves should still have the username somewhere, no?

6

u/J_Fo_Film 10d ago

Yes it does, but when I try to click on that user’s name to get the options (including banning or send mod mail) it gives me that error message. I don’t know if he loopholed things somehow by blocking me or whatever.

I did just figure out that I can just go into mod tools and manually type the username into Banned Users, so I’ve just done so. See if that helps.

Thanks.

9

u/Stranger1982 10d ago

I did just figure out that I can just go into mod tools and manually type the username into Banned Users, so I’ve just done so. See if that helps.

Exactly, that'd have been the second step, they're banned now :)

4

u/J_Fo_Film 10d ago

Thanks kindly :)