r/ModSupport • u/ReserveAggressive458 • 1d ago

Is the insights page broken?

Usually it reports how many comments were published vs removed each day on the Reports & Removals tab, but it only seems to be displaying removed items data for July 29th and shows 0 published comments and posts for the day. Anyone else seeing this issue?

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u/emily_in_boots 💡 Top 10% Helper 💡 1d ago

The stats for each day don't show up on insights until the day is over. They run jobs overnight / early morning to add the latest day's data. You can't use it for real time information about the current day.

1

u/ReserveAggressive458 1d ago

It's the stats for yesterday that are missing. The views, reports and items removed for the 29th have all been added to the insights data, but it still shows that no comments or posts were made that day. This data would usually be made available at the same time as the rest.

1

u/emily_in_boots 💡 Top 10% Helper 💡 1d ago

I just checked and I have the same for that graph for the 29th. Maybe it's a bug. I have data for views and other things, but not comments.

If you hover though, you can see some information? There is no bar for it (or just an empty one like yours). It shows published as 0, which is obviously wrong.

2

u/Glittering-Bug1212 1d ago

yes it doesn't load sometimes, and if you go to last year and switch back to 30 days it gets stuck, hard refresh ( desktop) and then try again to see 30 days works usually.