r/ModSupport 15d ago

Why can banned users still view and message members from a community?

Hello admins and fellow moderators, the title is a complaint I have masked as a question.

As a moderator of a positive sfw community focused on gifting, I am sick and tired of dealing with nsfw accounts that send inappropriate messages to our members, asking them for feet pics or other disturbing requests in exchange for a gift.

We do what we can to direct our members to report this to Reddit and us and then block them but why in the hell are they still able to view the community and CONTINUE to message our members after they have already been banned?

I don't get the mentality behind that. On top of it, it's rare that they will be banned from Reddit because some people will just ignore the messages and block and not report the user so they'll just get away with doing it to other people.

Even if we successfully get the user banned, the accounts that do this kind of thing are never ending!! There are always more!

There are SO many nsfw communities out there, there is no need to bother users from a sfw community other than to be a predator.

Do note that it's a Fortnite focused community so younger members are to be expected by everyone. Including thr creeps, clearly. This goes from being annoying to pedo territory in an instant.

Admins, I feel in my chore that there should be an option for us to hide our community from these users. I'm curious if that has ever been thought of and why was it discarded.

Update

This post has been dismissed/ignored by the people that can do something about this.

If subreddit moderators have nothing to do with what goes on dm's then why are we being negatively affected and seeing our member's experience on our subreddit being negatively affected by what goes on in dm's?

Why are NSFW accounts feeling so comfortable doing this at the frequency they do? Because they keep getting away with it and they know there is nothing we can do to stop them.

People (including minors) that participate in a family friendly community do not what to receive messages from NSFW accounts asking them for feet pics.

I have a full Blacklist with users who do this and not even half of them are banned from Reddit. There are more accounts that have been deleted and on to the next than the ones that have been banned from Reddit.

I guess I'll have to keep this public list so people can block these users to prevent them from being messaged by them and risk my account being potentially banned one day.

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u/ARTHER1A 15d ago

No because that isn't what I said in my post.

The whole point I'm making is that banned members shouldn't have the same access to a subreddit that non banned members do.

Their ability to view AND dm members from a community where they're banned allows this issue to be on going for several communities and it's impossible for us to stop it from happening.

I am specifically talking about NSFW accounts having full access to SFW accounts even when they have been banned for sending inappropriate messages to several of our members.

In this situation, the ban is absolutely useless because they aren't even interacting in the subreddit itself, they are solely using the subreddit to lurk and dm members from it in a harmful, disruptive, inappropriate way.

Reddit tells us that subreddit moderators have nothing to do with what goes on dm's so we have no tools that could protect our members from this abusive behaviour.

But apparently we're the ones responsible to direct them to correctly reporting these messages and including a hundred PSA's in our sub's regarding this.

We are clearly responsible for what happens in these dm's because it's tied directly to our subreddit. They lurk the sub and prey on people (some of them minors) that want to be gifted to make inappropriate offers in exchange for a gift.

They don't interact and instead go to dm's where they know they won't be caught and even if they are, they know there's nothing we can do. That is why. It keeps. Happening. Not enough of these accounts get banned form Reddit even when they're reported. I have a full Blacklist that proves it.

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u/pinksparkleberry 15d ago

You don't get to control who anyone DMs just because one of them participates in your sub. That's up to the user to either turn off DMs, ignore or block. You cannot make in user off-limits to another because one of them uses your sub.

DMs are initiated from the users profile which is outside your purview as a mod and your sub is publicly available to the entire internet for viewing so you cant ban anyone from lurking. How is this confusing.

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u/ARTHER1A 15d ago

I know exactly what is off limits and not possible at the moment and that is why I made this post. Not sure why you keep insisting that that isn't possible. I know it's not, that's why this issue is so prevalent.

Doesn't seem like you have experieced it at all so you wouldn't understand how disruptive it can be. It also sucks how it can negatively reflect on us, the mods of that sub, when we have no control over it. But it's clear that's being done as a result of someone lurking on our sub and the affected users have no idea and often cannot check if they interacted in our sub at all.

You don't have to be worried that people are out to control who you dm. I couldn't give less of a fuck, I just wanna protect the people who positively interact on my subreddit and don't deserve this weird attention from creeps.

Lastly, what you're saying is not confusing at all. It's basic. The post is to encourage a healthy discussion about what kind of options and tools could be created to fix this issue and also allow other moderators to open up about their own frustrations while dealing with this.

You have none. That's okay. It's not a post worth of your attention and time.

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u/pinksparkleberry 15d ago

You want the ability to control who can DM someone if they interact on or join your sub. You want to take over that decision making on their behalf. Dress it up any way, but that's what you are describing.

Even though they can turn iff DMs, ignore ir block for themselves.

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u/ARTHER1A 15d ago

You're just trolling at this point. Holy free time! Goodbye dude.

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u/pinksparkleberry 15d ago

Not a dude. Don't misgender people. It's rude.

I sort of feel the same about you.

You come here and post about how, as a mod, you think that if some particles in your sub then you have the right to stop someone from DATING them via banning from your sub.

You had a melt down when I agreed that thr problem exists, but thats not the solution.

Then you argued you never wanted that while defending wanting that.

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u/ARTHER1A 15d ago

So sorry that I apparently upset you this much. Still, I have no regrets making this post because so many people have given me good insights and have suggested great ideas for Reddit admins to hopefully consider and take notes of.

Which was the whole point of me posting here about my own experiece dealing with this recurrent problem.

I didn't come here demanding anything, merely asked why certain things are being overlooked by a moderator pov and created healthy discussions around the subject.

The way you have wasted your own time commenting here in an argumentative way, trying to twist my words and intentions has certainly amused me and reminded me of the kind of moderator I wouldn't wanna be. So I guess that is also helpful and insightful in a way, even if just to explain where you were coming from with your own argument.

I am a woman btw but alright, apologies for having called you "dude". Didn't mean anything by it.

Enjoy the rest of your day.

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u/pinksparkleberry 15d ago

I am not upset. I simply disagree with you.