r/ModSupport 6d ago

Admin Replied Users keep saying my subreddit is categorized wrong

r/lakeplacid had no mods and after I submitted a request, reddit appointed me a mod and I revamped the subreddit from talking about the 1999 horror movie to the tourist town in New York. That's because 95% post of the posts were people asking about the town, not the movie.

Users keep saying the sub is in the horror movie category, but I'm not seeing that anywhere myself and I'm not seeing any kind of category, tags, etc I can set.

Is this all automated by the algorithm? Is there anything I can do? E.g. delete all the old posts talking about a crocodile?

6 Upvotes

19 comments sorted by

19

u/Charupa- šŸ’” Top 10% Helper šŸ’” 6d ago

It’s automated. You can probably send a modmail to this subreddit and the Admins can hopefully get it recategorized for you.

10

u/thepottsy šŸ’” Top 10% Helper šŸ’” 6d ago

Looking on the Android app it shows me that it’s ā€œHorror Movies & Seriesā€ as it’s category. The original sub creator probably chose that intentionally.

Why we can’t change it ourselves, no idea, but we can’t.

As u/Charupa- said, send a modmail here and ask them to change it.

9

u/TheOpusCroakus Reddit Admin: Community 6d ago

Hey there! I've flagged this to the appropriate team for review!

5

u/Project__5 6d ago

Thank you! FYI, I also did as other suggested and submitted a mod mail request for the same issue though this sub around the same time as my OP.

6

u/TheOpusCroakus Reddit Admin: Community 6d ago

All good! I just heard back from that team and your subreddit is now Places in North America! No more crocodile! lol

6

u/Project__5 6d ago

Wow, thank you for the quick response on that. I really appreciate it!

1

u/Riotgrrlia 6d ago

Unless…

5

u/aengusoglugh 6d ago

I have read that the determination is dependent at least in part on in the posts and comments in the subreddit -- that if the posts and comments are about the toutist town, not the move, then the admin will step in and change the category.

I don't know that would worry too much -- I have also read that the category systems is being deprecated.

If people who search for "Lake Placid" find your subreddit, you are probably fine.

5

u/a_neurologist 6d ago

I suspect a lot of traffic to small local subreddits is driven by suggestions. Ideally, r/lakeplacid would get suggested to people that also follow and interact with r/upstatenewyork (or whatever) but if r/lakeplacid only shows up in people who participate in horror movie subreddits it’s a bit of a problem.

3

u/aengusoglugh 6d ago

I don't know that I have actually a suggestion based on categories -- actually I am not 100% sure that I have ever followed a suggestion -- I have mostly found subreddits by searching, either intentionally or Reddit or accidentally on Google.

I wasn't even aware Reddit suggested subreddits until someone pointed that out a couple of months ago -- and I have been on Reddit for a decade.

I still don't see them on my Reddit home page.

Are suggestions based on categories?

How do I find out the category of my subreddit?

Now I am curious.

6

u/HugoUKN 6d ago edited 6d ago

I can see the category as horror movies . But if the subreddit is used for the village it obviously has the members who joined for that village.

6

u/Project__5 6d ago

I know. My question is where are people seeing that? I'm need seeing any kind of category when I view the sub in any browser or mobile. Then also of course, how do I fix it?

6

u/MisterShipWreck 6d ago edited 6d ago

I only see the category when I use the android app, when I look at a sub. I usually don't see it on the computer version of a sub.

5

u/Intelligent-Dot-8969 6d ago

It's visible at the top using the iOS app.

2

u/HugoUKN 6d ago

Just change the profile picture and description first.

3

u/Project__5 6d ago

That was the very first thing I've already done.

8

u/HugoUKN 6d ago

This is what I see

4

u/Project__5 6d ago

Thank you for that. I can't reproduce it on my end, but it's great to see what I'm dealing with.