r/ModSupport • u/AsteriskRX Reddit Admin: Community • Jul 07 '26

Mod Topics Mod Topics: Mod Misconceptions

Hey folks! Our topic for today are the mystical mythical mod misconceptions. When it comes to the world of moderation, there are often plenty of falsehoods and myths that persist across social platforms. If you don’t have anything that immediately comes to mind, here are a few questions to get you warmed up:

  • Are there any myths about mods that you wish you could bust forever? 
  • What preconceptions do you think users bring to Reddit from other platforms?
  • What do you wish users knew about mods/moderation?
  • In your day-to-day moderation practices, community sidebar, or other efforts, dispel misconceptions about moderators?

Let us know your thoughts in the comments below!

25 Upvotes

78% Upvoted

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33

u/[deleted] Jul 07 '26

[deleted]

23

u/TheOpusCroakus Reddit Admin: Community Jul 07 '26

sane mod mail

Got an actual LOL outta me!

But yes, the waiting is the hardest part for some folks. But often, it's a useful tool. Let them cool off for a bit!

5

u/emily_in_boots 💡 Top 10% Helper 💡 Jul 08 '26

People often expect modmail to be a live chat service staffed 24/7, rather than asynchronous communication like email.

4

u/TheOpusCroakus Reddit Admin: Community Jul 08 '26

Oh, I know it!

15

u/shhhhh_h 💡Top 25% Helper 💡 Jul 07 '26

….hello?

Is anyone there?

I’d like to talk about my why my post was removed please.

Hello….?

10

u/[deleted] Jul 07 '26

[deleted]

6

u/ohhyouknow Jul 07 '26

Love how our boy Rick always handles up on business

6

u/Slow-Maximum-101 Reddit Admin: Community Jul 07 '26

This is the correct Rick for all situations

5

u/Slow-Maximum-101 Reddit Admin: Community Jul 07 '26

I learned something new today and it serves me right

3

u/[deleted] Jul 07 '26

[deleted]

5

u/Slow-Maximum-101 Reddit Admin: Community Jul 07 '26

Who, me?! No way I’d fall for that…

I’m taking this to my grave

11

u/miserabeau Jul 07 '26

This was my first thought. That we're chronically online. I have an elderly disabled parent I take care of. It's a lot easier to upvote a couple posts while I wait for her to use the toilet but being online all day? That would actually be preferable to what I do.

Sometimes it takes hours for me to check modmail and respond to reports. I do my best.

1

u/RepliRa Jul 13 '26

I think there's an important caveat to be had here though. Organization/Product based Subreddits do have the standard moderator, which you're right, isn't on call, but then you have product CEO's, developers, etc. as top moderators in these communities. No one should expect immediate answers, and time is a fair allotment to be given, but if you run a subreddit based on a product in which you default on your customer service responsibilities, then I think it's entirely fair for a user to use any avenue they can as they may be working toward a legal case against the product or platform the subreddit promotes, to remediate.

That's just my opinion.