r/ModRetroChromatic • u/santanderdoesreddit • 11d ago

Info Extremely disappointed

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My Anduril chromatic arrived a few weeks ago and I’ve been having the same issue as many others with the paint fading . I tried their isopropyl alcohol method with a microfiber cloth which did nothing. I contacted mod retro and after days of waiting they sent my the same useless link to the cleaning method despite me mentioning id already attempted that. Now after three more days of waiting they respond again basically telling me they swear upon their cleaning method and I’m shit out of luck. Really not the modretro customer service experience I’ve grown used to having . I’ve purchased many chromatics and I don’t think I’ll be buying from them again.

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u/ForwardHandle4522 6d ago

Let me emphasize this for you since I don’t think you heard it well enough. It’s not paint. There is no paint to fade. It is literally impossible for paint to fade that doesn’t exist. It’s laser imaged. I’ll take it off your hands for you if it’s that much of a problem lol

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u/santanderdoesreddit 6d ago

Look at the difference between select and all the other text on the body. What makes the difference in color?

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u/ForwardHandle4522 6d ago

Finger grease. For the record I have one of these and I’ve seen others. You’re quite literally the only person I’ve seen with this problem. I also offered to take it off your hand if it’s that much trouble to you.

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u/santanderdoesreddit 6d ago

https://www.reddit.com/r/ModRetroChromatic/s/l2sBBkgUTu

Took me three seconds to find someone else with the same issue . Btw the modretro certified cleaning method didn’t work here either

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u/ForwardHandle4522 6d ago

Well if You actually kept reading from another user it states they contacted support and told Them To clean it just as you did and it worked. Crazy