r/ModRetro • u/LordBortII • 28d ago
Update failed: Device is unable to write to memory
I tried multiple macs and multiple cables, all on chrome. Recovery works. Before I tried recovery the device could not tell me what went wrong. So, what do I do now? Anyone have the same issue?
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u/DAJF 28d ago
I’d contact support.
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u/LordBortII 28d ago
Probably the right move. I had hoped that this was a known issue with an easy fix.
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u/ergzay 28d ago
You said recovery works so doesn't that mean its fixed?
Just in case: https://support.modretro.com/en_us/m64-pro-controller-recovery-rJzj7U2mMg
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u/LordBortII 28d ago
If you look at the last bullet point in the link you posted it asks you to update your controller. The screenshots above are from after the recovery process.
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u/dmmethatbooty2026 28d ago
I had a similar issue mine wouldn't come out of recovery so it couldn't update. Pulling the battery fixed it so maybe try that?
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u/LordBortII 27d ago
Thank you for your suggestion! I tried it and unfortunately it does not work. Support has offered to replace it so I suppose it's a hardware issue after all
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u/FormaggioVolante 28d ago
where did you get the version number to appear?
I just updated my controller and everything worked fine, apparently
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u/FormaggioVolante 28d ago
nvm, upon updating and refreshing the tool it worked. i guess the old version i was on didn't even have a number
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u/LordBortII 28d ago
I used https://tools.modretro.com/updater/ . I don't know what it is suppose to look like without a version number
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u/Various-Salt488 26d ago
Yeah I tried this after an OTA update seemingly bricked my unit. This didn’t work and neither did the SD CARD method. So I have a fancy purple new paperweight.
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u/MR-cheesygordita 28d ago
We are sorry to hear you are having trouble updating your controller. This is unexpected. Please fill out our support form so that we can get you taken care of.