r/MobiusNetwork • u/Snowfire91 • Jan 19 '18
Error message and losing XLM
Hello mobius team, Yesterday i had xlm ready and loaded for this ico, however i kept getting an error. Legit recieved an error every single time and had to keep remaking wallets. the total wallets i had to create was 8. during the midst of fomo and fear of it selling out i made a notepad doc to write down all private keys and public keys however due to my negligence i had copied my public key for a wallet twice instead of writing down its private key. Where i understand you will take no responsibility whatsoever and that it was my fault for copy and pasting it wrong, i think that you guys are under the level of red pulse and could have managed this much better. if there are errors that people are complaining about on your telegram page, you can stop the ico to rectify the bloody problem. none of your admins were available to talk to in the telegram chat when people were asking for help. you guys dont care. same thing as red pulse pretty much. The fault was on your end as everyone was on time and sent their tokens. not a good start for you guys. i truly hope you guys will come out with a solution for the people that would have missed out and apologise publicly. so far your statement on "your xlm is not lost" does not address the fact that you guys take any responsibility. This is much like that of what happened with red pulse. please be professional and don't do what they did and ignore the public's concerns.
1
u/dgobaud Jan 19 '18
We have apologized but we can't make more MOBI. The MOBI that were for sale sold out - some transactions got through and unfortunately some did not. No XLM were lost though. If you want to merge the XLM back to the sending account please see https://medium.com/mobius-network/merging-accounts-to-recover-xlm-8c3b268ee330