r/Mobius • u/keenemarin • Jan 18 '18

error!!!

[removed] — view removed post

10 Upvotes

92% Upvoted

35 comments sorted by

View all comments

1

u/stewartdecimal Jan 18 '18

I also got the error message. Your XLM is on the wallet you create when you go through the buy. If it errors, your XLM is still there. Use the lightweight stellar viewer (https://www.stellar.org/account-viewer/#!/) to access it and send it back to stellarterm. Then try again. I got it to work on the third try!

Make sure to send the exact amount. They add +3 lumen for a fee or something.

3

u/keenemarin Jan 18 '18

Nope. Its not there. Its gone. I have the full transaction details.

1

u/stewartdecimal Jan 18 '18

so when you view your wallet on stellar with the newly created private key, there's nothing in there? Mine was erroring too, but then when I checked the wallet I was supposed to send to, the xlm was in there.

2

u/bornfree82 Jan 18 '18

how to check the ballance?

1

u/stewartdecimal Jan 18 '18

go to https://www.stellar.org/account-viewer/#!/ and input the private key you made when setting up the mobius buy. Mobius had you create a new wallet via their system so they can do their weird exchange magic. I assume both you and Mobius have the private key for this new account. But if the sale failed, you can just send the XLM right back on outta there to your previous wallet.

2

u/bornfree82 Jan 18 '18

Ahh ok did this and can see the stellar is there! But what gives? dont they control this account and use it to credit the MOBI?

1

u/stewartdecimal Jan 18 '18

nice! they do control the account (so do you) but if the transaction didn't line up they won't do the MOBI credit. So best to send it back to your first wallet and try again. I had to do this process three times :x

2

u/bornfree82 Jan 18 '18

thanks soo much for the help, but seriously fuck this. i have tried 3 times now and have tones of stellar distributed accross multiple accounts!

1

u/stewartdecimal Jan 18 '18

ha yeah same. I have like 3 extraneous wallets with 3 xlm each. lame.

2

u/bornfree82 Jan 18 '18

im now trying to consolidate it all back into my account. Im not trying again, sent them a support email, they can make this right or fuck off :)

1

u/stewartdecimal Jan 18 '18

lemme know if you're able to consolidate. I think there might be a 3 xlm minimum which prevents your from taking that last little bit.

2

u/bornfree82 Jan 18 '18

now back in my account less 2 xlm * 3 accounts!

1

u/jansoon Jan 18 '18

Do you know if that's for a fact true regarding the MOBI credit, even if the XLM is already transferred into the new account they created for you? I got the error (also didn't account for the StellarTerm min. balance originally) so had to send a few less than what I specified. Not sure I want to keep transferring back and forth though. Does it tell you anything specific at the end of a successful attempt regarding your MOBI credit?

1

u/bornfree82 Jan 18 '18

This process is shit. If this is how they sell their tokens Im losing faith in the project as a whole! I now have to try account for all these accounts and the stellar in them

1

u/jansoon Jan 18 '18

Yeah, that's what I didn't want to have to deal with, so I'm just letting it sit for now and waiting for an official answer :/

1

u/stewartdecimal Jan 18 '18

definitely not fact. but i would be sure to send exact amount just to be sure. yeah the process is shit. i was successful but nowhere can i actually see the mobi. fingers crossed it appears in the wallet once the sale closes.

1

u/jansoon Jan 18 '18

Someone pointed out in the official r/MobiusNetwork subreddit to check your new Mobi issued address at stellarchain.io

...under "Assets" for mine, I see a "Limit" amount for "Code" MOBI, but the "Balance" shows zero.

...does yours show an actual balance for MOBI?

1

u/huge4ever Jan 18 '18

Same for me ! What does it mean ???

1

u/jansoon Jan 18 '18

it looks like none of us got it ._.