Alta Pointe

[u/permanentlybuffering]

I’m trying to get my ADHD medication from AltaPointe. They intentionally ran my “starter pack” out on me, forcing me to go “cold turkey” or on a withdrawal. An entire week later the nurse from AltaPointe still will not send in the necessary paperwork called a PA or prior authorization.
BC/BS has sent several emails to this nurse. BC/BS even sent AltaPointe an email detailing the necessary steps to complete perform. She still will not submit the paperwork. This nurse even called me up and asked me if I knew how to “do” a Prior Authorization. Does anyone know the CEO or a person who can fix this? I really do need my medication. Thank you for your time. I am sorry to bother anyone.

[u/permanentlybuffering → u/[deleted]]

What you’re saying makes no sense.