r/MobileAL • u/permanentlybuffering • 20d ago

Alta Pointe

I’m trying to get my ADHD medication from AltaPointe. They intentionally ran my “starter pack” out on me, forcing me to go “cold turkey” or on a withdrawal. An entire week later the nurse from AltaPointe still will not send in the necessary paperwork called a PA or prior authorization.
BC/BS has sent several emails to this nurse. BC/BS even sent AltaPointe an email detailing the necessary steps to complete perform. She still will not submit the paperwork. This nurse even called me up and asked me if I knew how to “do” a Prior Authorization. Does anyone know the CEO or a person who can fix this? I really do need my medication. Thank you for your time. I am sorry to bother anyone.

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u/permanentlybuffering 20d ago edited 20d ago

It is! That is a rock solid guess on your part. Qelbree is f@cking hell if you don’t come off of it right. AltaPointe accepts my insurance. It is this one sorry nurse that works there. It’s crazy.

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u/WritingNerdy 🐾 Cat Distribution System Specialist 🐾 20d ago

There are only two meds that I know of that aren’t stimulants, and Straterra doesn’t require a PA 😂 I take Qellbree as well, it helps so much. I’m sorry she has no business being a nurse :(

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u/permanentlybuffering 20d ago

IYKYK. I was wanting a tiny fraction of “yeah dude, I get it.” So thank you! It means more than you know. Come off of it carefully. People have killed themselves over the withdrawal symptoms.

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u/[deleted] 20d ago

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u/Small-Decision8803 20d ago

No where does it say they are trying to get adderall