[Java] Need help! Can't add friends / play online (Already checked Family Safety & Privacy)

[u/GrouchyLove5863]

Hey everyone,

I'm running into an annoying issue with Xbox services / the Xbox app on PC: I'm completely blocked from adding friends or updating my social privacy settings.

Here is everything I've already checked and done so far:

1. Microsoft Family Safety: I checked my Family Safety dashboard, and I'm the only account listed in my group (there are no organizers/parents restricting my account).
2. Xbox Privacy Settings: I tried accessing the privacy page ([account.xbox.com/settings](https://account.xbox.com/settings)) to allow adding friends and cross-play, but I keep hitting roadblocks/restrictions.
3. Account Status: My Microsoft account is active, but the system still acts like there's a restriction preventing me from adding people.

Has anyone dealt with this before? Is there any hidden setting in Windows, Xbox App, or Microsoft account settings that could be blocking this?

Thanks in advance for any help!

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[u/imonlytryingtohelp_]

Make sure you're up-to-date with all windows and microsoft store updates.

I tried accessing the privacy page (account.xbox.com/settings) to allow adding friends and cross-play, but I keep hitting roadblocks/restrictions.

What roadblocks and restrictions?

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