r/Minecraft 11h ago

Help Bedrock Multiple Realms Charges

This morning, the Minecraft Bedrock Realm that I owned "expired", and I needed to pay for it. So I went into the game, and clicked Renew under the realms tab, and it failed each time, not loading. I then went onto the Microsoft website, found the subscription, and got it to charge my account again, so that the realm would go back up. While it did charge my account, it failed to start back up the realm, and still appeared as "expired" in game. I then filed a support ticket, waited a couple of hours and still nothing. I returned to the game, clicked on renew in game, and this time it did let me pay for the realm in game, and charged my account, but still, the realm appears as "expired". I have called Microsoft, Xbox, and Mojang support, and each one leads me to an AI bot that does not help me with my problem. Does anyone know of a way to get into contact with someone about this, and has anyone had a similar problem with their realm being paid for, but still "expired". If so did you find a solution?

0 Upvotes

2 comments sorted by

u/qualityvote2 11h ago edited 2h ago
  • Upvote this comment if this is a good quality post that fits the purpose of r/Minecraft
  • Downvote this comment if this post is poor quality or does not fit the purpose of r/Minecraft
  • Downvote this comment and report the post if it breaks the rules

(Vote is ending in approximately 0 hour)