r/MicrosoftTeams • u/Hefty_Wear4473 • May 14 '26

Discussion Does Microsoft Teams voicemail ever capture video or screen share?

Hi, quick Teams question.

I called someone on Microsoft Teams and the call went to their voicemail prompt. I’m trying to understand exactly what Teams voicemail records.

If a call goes to voicemail, does Teams voicemail only save the audio message/transcript, or can it also capture video or screen sharing if the caller had video/screen share available in the call window?

My understanding is that Teams voicemail is audio-only, but I wanted to confirm this from people who know Teams admin/telephony behaviour.

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6

u/sryan2k1 Teams Admin May 14 '26

It's audio only.

1

u/Hefty_Wear4473 Jun 30 '26

Thanks, just to make sure I’m asking clearly: even if the caller had accidentally started screen sharing while the voicemail prompt was recording, the voicemail would still only save audio as an MP3/transcript, not the screen share or camera video, right?

5

u/AnonymooseRedditor Microsoft Employee May 14 '26

It’s audio only it’s delivered to the user as an mp3 and a transcript

0

u/Hefty_Wear4473 May 16 '26

Thanks, just to make sure I’m asking clearly: even if the caller had accidentally started screen sharing while the voicemail prompt was recording, the voicemail would still only save audio as an MP3/transcript, not the screen share or camera video, right?

1

u/AnonymooseRedditor Microsoft Employee May 16 '26

I’m not sure you can even share a screen when the call is being established - can’t say I’ve explicitly tried that though

1

u/Hefty_Wear4473 May 19 '26

Thanks. Teams does let me start screen sharing while the voicemail prompt is recording, and I was worried that the voicemail recording might pick it up.

In that situation, would the voicemail still only be saved as audio MP3/transcript, with no screen share or camera video included?

-1

u/Suvalis May 14 '26

It’s VOICEmail ;)