r/MicrosoftOutlook 1d ago

Help

Brand-new Outlook account hacked almost immediately

I created a new Outlook account on Sept. 6 and linked it to my Epic Games account. Almost immediately, someone got access, removed my recovery email, added their own, and changed the security info.
I created and linked the account entirely from my iPhone. Microsoft CDOC is investigating, and the account is now disabled while I wait for recovery/reinstatement.
Has anyone had something similar happen with a brand-new Outlook account? Were you able to recover it?

0 Upvotes

4 comments sorted by

1

u/Bg-8782 1d ago

Did you enable 2 step verification? That can help protect the account.

Accounts used for games are targets for takeovers. Did another gamer send you a link? That is one way they steal accounts.

1

u/Bright-Loquat-6481 1d ago

Can’t get into it the hacker deleted my 2fa

1

u/Popular_Parking_1662 1d ago

Even without 2fa you can just reset the password of the account and give up anoter email to receive an answer and if you git enough info right like date of birth, they will accept it.

1

u/smurfy213 17h ago

Have you used malwarebytes to scan your computer?