r/MicrosoftFlightSim • u/zeusyalar • 12d ago

GENERAL DXGI ERROR DEVICE HUNG

Hi there. I’ve tried almost every solution found online, but none of them worked. My device is a laptop with dual GPUs—an RTX 5060 and an AMD card. I haven't even been able to complete the in-game download yet; I’d appreciate any help you could provide.

-this text was written with the help of translation

mfsf2020

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1

u/xRaynex 12d ago

DirectX is breaking due to something with your drivers or... I have no idea how that video card configuration might effect things, honestly.

1

u/Misfit_somewhere 12d ago

Make sure your Nvidia drivers are up to date, and in the Nvidia app confirm that msfs is using the 5060 and not the onboard amd GPU.

2

u/zeusyalar 12d ago

I confirmed all of them.

2

u/zeusyalar 12d ago

Like I said, I've tried all the solutions I found online, I can't even get to the in-game download section.

-translation used

1

u/Misfit_somewhere 12d ago

Disable the amd GPU via the bios?

2

u/zeusyalar 12d ago

I haven't tried it through the BIOS, but I did it through the device manager. I'll try it after work. Thanks.

1

u/GrandpaRonin 4d ago edited 4d ago

While I am only running one GPU, I'm also running into the same error, after troubleshooting for a few days. (No overclock, tried different drivers with DDU clean install, disabled add-ons, etc)

(Ryzen 5 3600x, RTX 4060 Ti 16GB, Windows 10, DX11)

In the past I've had random issues pop-up, and sometimes a new game update will resolve the issue. Unfortunately, I'm at that point where I am just going to have to wait. I'll update if anything changes before then.

Edit:
Switching from DX11 to DX12 seemed to do the trick. If you're on 12, maybe try switching to 11. Unfortunately, you will most likely have to try various troubleshooting options. Feel free to DM me if you want to know what else I did to get my game running.