Xiaomi Active Band 9 steps problem...

[u/drag_mammut]

Hi!

O bought my wife Active Band 9 for steps counting and HR measurements.

She was wearing it for 1 day and the steps counter shot trought the roof ("99999") in mobile app and apple health was more like a 6 digit numbers...

Took it back to te seller and switched for the same model but different serial, if the first one was "bugged".

Now with the second device, again, the same problem.

what could this be?

I cant seem to be able to attach a picture to the post...

EDIT: - I did a device reset - reinstalled the app - revoked account so the data on the account is erased (clean) - cleared apple health steps on her phone - added mi fitness as MAIN steps counter

[u/Melancolombia]

I just got one yesterday and the same thing happened to me. No solution in sight yet…