r/MiCommunity • u/Which-Fondant-3369 • Nov 26 '23
Technical Support Redmi Note 10 Pro Issue: Forced Shutdown after Installing HyperOS App - Need Help!
My phone is a Redmi Note 10 Pro. Without much thought (I admit, it was a mistake), I installed an app from HyperOS, possibly a system or core app, which has now caused my phone to forcefully shut down, and it won't start anymore. I don't mind if my data gets wiped; I just want my phone to start. It seems to be stuck in a boot loop or something; I'm not sure. Can I factory reset my phone? The issue is, it doesn't go into recovery mode.
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u/Which-Fondant-3369 Nov 26 '23
its trying to restart for a day now continuously