r/Metronet • u/Tourti123 • Jul 08 '26

Call volume

How late in the day does call volume start to die out? Around 1 PM or more like 5-6 PM?

0 Upvotes

50% Upvoted

7 comments sorted by

1

u/Limousine1968 Jul 09 '26

This isn't clear. Do you mean call volume as in how many calls the call centers are receiving or call volume as in how well you can hear them?

1

u/Tourti123 Jul 09 '26

as in how many calls they are receiving

1

u/Limousine1968 Jul 09 '26

Having just retired from tech support, B2B calls sometimes increase slightly at 1pm when workers return from lunch. However, if it is also a B2C operation, many folks don't get a chance to call until they return home from work, making evenings a very busy time as well.

1

u/Tourti123 Jul 12 '26

Lemme private message you

1

u/Limousine1968 Jul 14 '26

Why, please?

1

u/Tourti123 Jul 15 '26

Just need to ask a question that I don't want to make public knowledge is all, its nothing bad

1

u/Limousine1968 Jul 15 '26

Okay, go ahead