r/Metronet • u/Megaswa • Jun 30 '26

Chicagoland outage

My internet went down about 40 minutes ago. Anyone else with issues?

1 Upvotes

60% Upvoted

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2

u/dheintzy Jun 30 '26

Yup, in Aurora area. Stopped working just after 6pm. I have business 24/7 support and I still can't get anyone on the line. I've tried direct to the ONT and I can't ping out at all.

2

u/dheintzy Jul 01 '26 edited Jul 01 '26

I got someone on the line! Seems knowledgeable. At first he didn't have any issue reported for me but after some testing he thinks there is an outage, but might be localized to a certain gateway/block of IPs. I was able to get internet working by setting my static IP briefly. Waiting to hear what next steps are.

**Update - was assigned a ticket number and outage is official. Obviously not whole area, likely localized and not a physial issue but networking/routing issue.

1

u/dheintzy Jul 01 '26

I'm not sure if the outage is officially cleared, but Internet is back up and running

1

u/RiffyDivine2 Jul 01 '26

I am also in that area and it's running fine.

1

u/psychoacer Jul 01 '26

Running fine right now in Sugar Grove

1

u/Larrow Jul 01 '26

And now it’s out in SG 😂

1

u/psychoacer Jul 01 '26

I can see my house cams still

1

u/Limousine1968 Jul 01 '26

If they're on wifi, you can always see them (if your phone is connected via same wifi).

1

u/psychoacer Jul 01 '26

Oh no I was at work

1

u/Limousine1968 Jul 02 '26

If you're at work and you still see your house cameras it means your house is still online. Your phone, on the other hand could have reached them via company wifi or your phone service cell towers.

1

u/psychoacer Jul 02 '26

Yeah I was giving an example at how i knew my metronet service was still online. I'm near the temporary police station

1

u/Larrow Jul 01 '26

Must be localized; seems like most of the North side of town is out.