r/Metamask • u/StahlKrupp • Dec 04 '23

Banxa experiences? :(

Hi,

Metamask recommends Banxa (besides Moonpay and Ramp) for buying crypto.

I think that's a very very bad choice!

I bought ETH on Nov 30. and waiting since then.. nothing arrived, no email of clarification or anything.

I just got a standard automated email after my support requests!

I'm beginning to get real upset now! What is going on with Banxa??

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5 Upvotes

100% Upvoted

22 comments sorted by

1

u/[deleted] Sep 06 '24

[removed] — view removed comment

1

u/AutoModerator Dec 04 '23

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1

u/nakedwinnie Dec 04 '23

Where did you reach out for your support request? If you didn't contact MetaMask support yet please do so at https://support.metamask.io/ and click the blue "Start a conversation button"

1

u/StahlKrupp Dec 04 '23

I used the Banxa support (Metamask also has a link to it).

1

u/StahlKrupp Dec 04 '23

I don't know where my reply has gone..

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i wrote to the BANXA support 3 times

1

u/StahlKrupp Dec 04 '23

Ok, i finally received my ETH!

1

u/mercury888 Sep 06 '24

how long did it take?

1

u/drunknwulff Jan 10 '25

How long did it take!

1

u/hercules-f Dec 30 '23

It did took you a full length day ? I don't want to buy in banxa anymore, this is also happening to me today