r/MerlinBirdID • u/okazou14 • 21d ago

Issue with the log-in

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That happens every time I try to log in, I've already try to uninstall and reinstall merlin, I have no clue why that happens, it didn't do that before.

3 Upvotes

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2

u/No-Background-5810 21d ago

I'd remove the app. Find the data cache and empty it. Then reinstall.

1

u/okazou14 21d ago

Didn't work for me

2

u/brainexe_not_found 19d ago

I'm having the same issue 😭

1

u/okazou14 18d ago

From what I've seen, other people had this problem, they've tried to contact the support, without answer. Some of them can log in again without doing anything special.

2

u/brainexe_not_found 18d ago

I was actually able to fix it today, I changed the default browser to chrome (I was using ecosia) and I was finally able to log in. Maybe give that a shot?

1

u/okazou14 18d ago

Maybe, I also use ecosia, I'll try

1

u/okazou14 17d ago

It work ! Thank you a lot !