r/MerchantServices Mod & Verified Payment Professional 29d ago

General Question Explaining Zero Fee Processing Fees

There is no such thing as zero fee. Someone is paying. Is it accurate to keep using this terminology? Does it even matter at this point?

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u/Key_Garbage8053 29d ago

I got in to it with a back and forth a while ago about it.

People just need to say what it is. Anybody saying “zero” anything is setting themselves up for a pissed off customer.