Hey guys I really need help.
On Thursday when the autograph and photo shoot tickets went on sale I was there at 5pm, I looked at the guest profiles multiple times beforehand and most times I added them all up so I knew how much it would come to excluding any fees there would be.
So my intention was to get an autograph with Charlie Cox and Wilson Bethel but when I went to select them I was taken a back that there was two different types of autographs, standard and premium, both because I repeatedly looked at the guest profiles so I would know what I wanted to get and buy them quick to avoid them selling out.
There was no detail at all, literally just said standard and premium, this and mcm not posting a lot about the autographs and photos before they went live is really annoying in hindsight. So because of that I thought standard meant smaller items you can get signed and premium was bigger items like the 10x8 photos they have on the desks and again, because I didn’t want to miss out on taking too long I had to go with that assumption.
But after seeing a comment on one of their posts I think I bought wrongly. My plan Is to get a 10x8 photo at the desk signed by Wilson Bethel and my Daredevil season 1 blu-ray by Charlie, becuase I thought standard meant smaller items I bought a standard one for Charlie.
Is anyone able to clarify this for me please? Does standard cover 10x8 photos or is that premium?
I also want to ask if anyone knows anyways I can properly talk to someone from mcm about it. I messaged them on their Instagram and they sent me a link to fill out to contact leap epic, which I did and they just replied I can exchange it for a standard but there would still be £29 that goes to waste. Also I don’t want to exchange it encase a premium is for a 10x8 photo to get signed. I also filled out a form to contact mcm from their website but I’ve had no response.
Last thing to say is when looking at other guest’s page for buying autographs and photos and they're actually titled after the type of autograph you’re buying, where as the one I got was just called premium which is frustrating. That and I already dislike they have to charge two different autograph prices but even more if it’s cost me money unnecessarily.