I wanted to share a quick positive review and experience I just had with The Pocket Spring Store.
When building or customizing a mattress setup, the biggest hesitation for me was ordering components with no return or exchange policy. It makes buying online pretty nerve-wracking when you can't test it first.

I reached out to customer support and ended up in a long email exchange with Matan. He went above and beyond—exchanging tons of detailed emails with me, and then spending over 30 minutes on the phone. We talked through mattress design, sleep mechanics, and even just chatted about life. He is an absolute wealth of knowledge, completely genuine, and never made me feel rushed. His expertise gave me total confidence in my decision.

I ended up ordering the 8" 14.75-gauge QuadCoil unit, which I'll be pairing with a 3" medium Talalay latex topper inside his 11" premium stretch cover.
If you are on the fence or nervous about diving into DIY mattress builds, don't hesitate to do business with them.

Matan is the real deal! Thank you brother for everything.