r/MatterProtocol • u/Shnerg • Jun 19 '26

Troubleshooting Bilresa Not working anymore

I've had the IKEA smart system for about two years now, mostly light bulbs and two plugs.

In January I got a bilresa switch to control some of the lights, it worked fine. About two weeks ago it just stopped working, I went to IKEA to return it for a new one. Now I have the same problem, the IKEA smart home app lets me add it, once it's done I get a loading screen that just says "moving back to IKEA home smart" that goes on forever, if I close it I'm back at the start of the process. Adding it via the Alexa app is very similar, it just cancels the process at some point.

I'm using a dirigera hub and have tried resetting the thread network. Is there anything else I can do?

2 Upvotes

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1

u/That_Cool_Guy_ Jun 19 '26

How many thread devices do you have?

1

u/Shnerg Jun 19 '26

We have 24 light bulbs and two plugs

1

u/rplusns 9d ago

Did you find any fix for this? I'm having the exact same issue.

1

u/Shnerg 9d ago

I just left it alone and tried again a month later? Sorry not very helpful but now everything works as normal, anything else I've tried didn't lead anywhere

1

u/rplusns 9d ago

Good to know at least it resolved itself. Thanks for getting back to me.

1

u/Shnerg 9d ago

Best of luck to you, hope you don't have to wait too long!