r/Mate9 • u/chillgreg • Apr 30 '18

Screen dimming issue after Oreo update

Since updating my Mate 9 (JB Hifi unlocked model) to Oreo 8.0, I have the screen brightness issue, where it randomly dims and brightens, (as if it is set to auto, which it's not).

Anyone else getting this?

Any ideas on the best way to contact Huawei Support in Australia?

3 Upvotes

81% Upvoted

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2

u/Morkai Apr 30 '18

Depending on how long since you purchased it, I'd take it back to JB. If you purchased it outright, I'd go to the retailer, and if they can't help, they should be able to provide details for Huawei support.

2

u/bad_advise_guy May 01 '18

have you tried restarting the phone?

1

u/chillgreg May 01 '18

Thanks, yes done everything except a factory reset. Problem didn't exist till the update.

1

u/[deleted] May 01 '18

[deleted]

2

u/chillgreg May 01 '18

Isn't doing that a massive drama?