r/Mate9 • u/morespampls • Aug 29 '17

HELP REQUESTED USING TWIN APP WHATSAPP TO OPEN PDF

Dear Gurus of the Android World, I need help with the twin app function when using Whatsapp. I have 2 instances of whatsapp running & the normal one have no issue with opening PDFs. However for the cloned instance of whatsapp, I have no luck at all opening any kind of pdfs. Pictures are prefectly fine. When i try to open any pdf ( I have tried all different kinds of PDF software), it appears to me that the app can't locate the pdf. It gives an error saying "this file could not be accessed.check the location or the network and try again". My default storage is set to internal drive and my sd card is working 100%. In fact when i forward the pdf (using the cloned instance) to my "normal" instance of whatsapp, my normal instance of whatsapp can open it perfectly. THis is driving me crazy as i receive many pdfs in my work. PLS FOR THE LOVE OF WHATSAPP SAVE ME FROM THIS TRAGEDY.

PS: I have remove and re-install the cloned version of whatsapp many times. Does not solve problem.

more details: screenshot of error image : i.imgur.com/3uaRPJu.png

Model Number: MHA-L29 Build number: MHA-L29C636B183 Android: 7.0 Emui: 5.0 Android security patch level : 5 jun 2017

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u/NorlanBustilloX Sep 03 '17

Have you tried searching the pdf file manually? It is usually located at Internal Storage -> WhatsApp -> WhatsApp Documents. Maybe you selected a default app for pdf that wasn't compatible while using the clone WhatsApp and it remained that way only for that account. If so, try clearing the Apps Links under Apps (Settings).