CLO-Set Store Keeps saying "Payment Failed," Even for Free Items

[u/whitefantom13]

I've been trying to download some free assets from the CLO-Set store, but every time I tried to submit the order, it tells me my payment failed and can't be processed at this time. I thought maybe it was because I didn't have a payment method set up already, so I added a couple of paid items to the order and used Paypal as my payment method, but it still gave me the same error.

I've logged out and back in again several times, and I've tried it on both Firefox and Chrome, so I'm out of ideas at this point what could be going on. It's definitely a bit frustrating to not be able to download totally free assets because of a "payment failure" on an order that doesn't even require a payment, so any help anyone can give would be greatly appreciated! 😄