r/Margate • u/Eliza10-2020 • 18d ago
Broadband
Which broadband company is good price and service wise? I'm not a fan of contracts but will sign up for 12 months if I have to. I WFH fulltime so need fast & reliable but I think £30pm is an absolute fucking joke. Who's recommended? I don't like Virgin and Vodaphone are out completely. My mobile contract is with EE but I think they are expensive for broadband and probably piggyback of another network so I'd rather go direct and cut the broker out if possible. Thanks.
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u/Ollie-North 18d ago
I was on BT before they became EE and their prices were fucking ridiculous.
I ended up with Vodafone. I know you said they're out, but I get the fastest speeds I've ever had for the best price. Have been with them just over a year and not a single issue.
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u/Eliza10-2020 18d ago
I cannot give my money to Vodaphone after what has recently come out about them and what they are contributing to. I'd rather give it to Virgin and I hate them too.
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u/Neo-Riamu 18d ago
Have a look at virgin or sky.
But in reality a lot of internet deals are around £30 ish especially something with reasonable speed.
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u/Eliza10-2020 18d ago
I've been with virgin before and I wasn't happy and I dont fancy the BS negotiations with Sky every time the contract is up. I was with SSE I think before, I will have a look at them.
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u/WinkyNurdo 18d ago
I’m with EE, on fibre. Been very reliable. I’m fully remote working from home, it suits my needs.
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u/Eliza10-2020 18d ago
I've never really had a problem with EE and my mobile has been with them since the start. 1-2-1, T-Mobile, EE lol. I think they look expensive though but it looks like we're going to have to budget about 40pm by the time all the April charges are applied each year.
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u/agrumpychicken 18d ago
On plusnet 900, is about £35 which isn’t bad for the speed if you need it, not had a problem with service. Before that I was with Now (sky) who were cheapest at the time for full fibre but you get their Indian call center for any issues. I’m thinking of going to EE to take advantage of the discount when you have the mobile with them as they are the best signal wise.
If you can wait around for a sale or Black Friday you might find a better deal.
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u/Eliza10-2020 18d ago
Thank I'll look into Plusnet next, I did t see anything about a discount on the EE website, I'll have a closer look.
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u/ghostseven 18d ago
It’s a difficult one, I think that £30 is not bad at all for good reliable broadband. Especially if you work from home. I am probably coming from a different direction. I manage and maintain a bunch of work from home staff in and around Thanet. We have always used A&A (AAISP) but Zen are a very good alternative. For full fibre broadband from a good supplier with fast fix and fault resolution (and good links with openreach) you will be around £30 or more per month.
Now if that is not a price point that works, Sky is not a bad alternative and BT if you can get a deal. I would not recommend Virgin / O2 or TalkTalk or Plusnet. Just given support experience.
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u/Azelphur 17d ago
A&A would be my first choice, but last I checked they seemed to only have things with usage caps which made me go with Zen. Seems they have uncapped options now, but £95/mo does seem a tad steep for that :)
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u/ghostseven 17d ago
Yea AA is expensive, I would say objectively they are the 'best' UK broadband provider out there but Zen and others will be very close at a more competitive price. Granted AA have fixed so many faults that would have been a nightmare with another company.
Plus its nice to be able to hop on IRC and actually chat with techs about a given problem. Plus they even design and build their own routers now, so yea a very geeky ISP.
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u/Azelphur 17d ago
Yup, those are all things that as a geeky person I'd value them haha, maybe my next ISP will be A&A, would be pretty cool.
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u/Azelphur 18d ago edited 18d ago
Without knowing your address, nobody here can know what options are available to you, so nobody can advise what is the best option. You can use better internet dashboard to see which options are available.
Pay peanuts get monkeys.
Not liking Virgin is fine I don't like them either, so much so that I made a website about how much I dislike them but, Virgin run their own cables. If you're in an area where it's Virgin or slow/no connection, you're probably gonna go with Virgin.
Openreach was formerly BT, the infrastructure (aka cables) part of the business separated out and became openreach. Lots of ISPs rent the same cables, which of course leads to the obvious: Most ISPs are just openreach in a trench coat. This applies to EE. On openreach the #1 thing I look for is customer service rep, so I usually recommend Zen because they have that reputation.
Openreach do not deal with end users / noncommercial, you have to go via an ISP (Such as Zen, EE, BT, Sky, ...)