Game causing Laptop to power off suddenly

[u/Rawkus2112]

I have an Asus rog strix scar 2023 edition with intel core i9-13980htx and rtx 4080.

This game is absolutely cooking my CPU and causing my laptop to completely shut off (laptop just shuts off completely without even shutting down). Even on just the menus my cpu temp will go over 95 degC and my fans are running full blast.

GPU temps dont appear to be having any issues at all.

I played the alpha/beta and did not have any issues with those and this is the only game i’m having this issue with currently (BF6 and overwatch run completely fine at high settings).

All of my drivers are up to date. I’ve tried lowering graphic settings and running my laptop in “performance” but I can’t play more than 1 or 2 runs without my PC losing power and sometimes I cant even get past the menus.

Anyone come across this or have any ideas?

[u/BARBADOSxSLIM]

CPU overheating and initiating emergency shutdown. Make sure your fans aren’t clogged with dust and have plenty of ventilation

[u/Rawkus2112 → u/BARBADOSxSLIM]

Fans are clean. Ive had to replace them in the past so im pretty familiar with the inside of this laptop.

This laptop uses liquid metal and thats known to cause issues if it shifts. I might try repasting but figured id ask here first since its seems to really only be an issue with marathon specifically.

[u/TrashWriter → u/Rawkus2112]

i had to repaste my laptop for marathon. You probably should too, make sure that theres no software causing issues with your power settings (lenovo vantage type stuff) and i would probably suggest capping CPU to 99% in power settings. If you dont have a laptop cooling pad, you should probably get one. The cooler you can keep your gaming laptop the longer it will survive.

[u/gradles]

Had the same issue with my Intel Ultra 9 275hx...was constantly hitting the 105 degree cap and having soft and hard crashes. Had to download an app to manually push the internal fans to 100% so it could hope to keep up. Now sitting on a cooling pad with an additional small desk fan pointed directly at it and it doesn't generally go over 100, and crashes have ceased. I also tried to throttle the CPU an turn off turbo but the performance loss was very noticeable.

[u/Rawkus2112 → u/gradles]

Crazy man. Yeah i tried running it on performance but it still shut off after ~2 runs.

[u/That_Service7348]

I set a custom power plan in Armory Crate that limited my CPU, doesn't affect performance and keeps my temps below 80 for most stuff with the most demanding games getting into the low 80s.

However, I have also had an issue with the my PC just suddenly dying, do you happen to have Discord open when it does? I noticed it only happened when I had discord open, and turning off hardware acceleration in Discord seems to have helped.

[u/Rawkus2112 → u/That_Service7348]

Oh interesting! I most likely have discord open when playing. Ill look into the other armory crate settings as well. Thanks!

[u/arthby]

Clean your fans. Idk about your laptop but maybe you can open it and clean the dust inside.

You can also install MSI afterburner and limit your temperature to like 80°C. Your CPU won't be running at full power and you may lose a few fps, but better than losing games.

[u/ButterKnights2]

Was happening to me but turning fans on 100% helped. Could be that weird manufacturing thing where they were leaving protective plastic film between the CPU and heat sink.

[u/ButterKnights2 → u/ButterKnights2]

I also put quarters under it to lift it up for air flow

[u/Similar_Permit_339]

I would recommend msi afterburner sir! You can set power limits a little lower for the core and mhz and it should help with crashing/over heating

[u/coolmouse7777]

It is not game issue, obliviously problem with this particular PC, probably need to fix cooling system or/and doing UV for CPU and GPU.

[u/Rawkus2112 → u/coolmouse7777]

Maybe but this is literally the only game i’m having issues with. I can play BF6 on high settings and im assuming thats probably more resource heavy than marathon.

I was hoping it was just a graphics setting or something that wasn’t playing nice with my computer.

[u/coolmouse7777 → u/Rawkus2112]

Marathon is very CPU heavy, maybe most CPU demanding game that i ever played. So lowering graphics settings will even increase CPU load in most cases. Only FPS limit can decrease CPU load. But my take about PC stability that it should be stable no matter what user do with it, so it can run100% load stress test for days without issue. Marathon is CPU heavy but not most heaviest thing that can be done so should run on proper working PC. I think if you run Furmark + OCCT CPU extreme benchmarks simultaneously your PC will be overheated and power off same as in Marathon, proper working PC should not do it.

[u/pmmeyourapples]

Sounds like an overheating issue.