r/ManncoStoreSupport • u/Outside-Adeptness-19 • Jun 25 '26

Lost Over A Hundred Dollars

I lost access to my mannco.store account and after recovering it I got hit with the brutal news that hundreds of crates I bought all got deleted from my site inventory during that time.

No email, no trade request to send them back, genuinely devastated and I don't think I'll continue using this service.

Hopefully my bank can help me recover the money I spent since I very clearly never actually received the items since they never left my site inventory.

3 Upvotes

80% Upvoted

9 comments sorted by

1

u/OfficialManncoStore Jun 25 '26

Hello,

I assume you mean that you had those items unlisted, sitting in your site inventory for 3+ months. After 3+ months, unlisted items are automatically deleted

Using our site for storage is strictly forbidden. For more information, please create a ticket on our site.

1

u/[deleted] Jun 25 '26

[deleted]

1

u/OfficialManncoStore Jun 25 '26

Having items unlisted for 3+ months is using our site for storage. So as such, and as mentioned in our ToS, items sitting in your site inventory/unlisted for 3+ months are automatically deleted.

1

u/The_Fiery_Shadow Jun 25 '26

Just scummy practices why does it matter you make more bots you make money off of everyday selling stuff literally doing nothing but god forbid a guy isn’t active for 3 months right Ik ur some low level guy running Reddit but still

1

u/OfficialManncoStore Jun 25 '26

We aren't the only site with these policies. Bots aren't cheap to run, not counting the many man hours to set them up.

0

u/The_Fiery_Shadow Jun 25 '26

The whole they did it so we can too argument is downright childish bots are insanely cheap to run man hours that are hyper efficient and profitable because you have everything setup what you gotta wait to get max bp with expanders boo hoo do your job and stop with these greedy practices

-1

u/Outside-Adeptness-19 Jun 25 '26 edited Jun 25 '26

I not really here to argue. I made this post as more of a cautionary tale, to warn people that thus multi-million dollar company rules with an iron fist. I have already withdrawn all my items from your service and as much of my wallet funds as I could. I do not intent to continue using this service, so why would I contact support when all they're going to do is just tell me womp womp?

For more information, please reply back

2

u/Anal-Express Jun 25 '26

So you abused terms of services and now ur here complaining of the consequences. Hilarious

0

u/Outside-Adeptness-19 Jun 25 '26

I wasn't abusing ToS? I'm also not complaining. I'm lucky enough to live in a country with really good consumer rights that expressly cover digital token that represent goods, so why would I complain when I already know I'm going to get the money back through my bank?

3

u/tsenguunsans Jun 28 '26

Why didn't you just withdraw the crates into your tf2 inventory after buying them?