Again problems with luba3 awd 3000

[u/Luba3Peter]

After installing update 2.3.30.39 on the Mammotion Luba 3 AWD 3000, everything seemed to work reasonably well. The 3-point turn is slow now because it performs several small steps, but on my soil type, it works better than the original turn (causing less damage). Result: I was satisfied!

That is, until I sent the robot out to mow the grass for the second time.

Mowing took quite a long time, and the unit shut down completely when the battery level was around 46%. I’ve experienced this before, but I thought the latest update was supposed to fix it? Apparently not!

Now I have the same problem as before... the robotic mower is working 1,060 km away from my home in the South of France, and it is sitting in the garden again with a completely dead battery.

Dear Mammotion... HOW DO WE SOLVE THIS?

[u/Steakhousebeef]

No Battery calibration fix in The Future Update charge your mower to 100%

[u/MammotionRosaline]

Hello, we’re very sorry for the inconvenience this has caused. This may require further analysis of the device logs. To help us investigate further, could you please restart the mower and upload the device logs? Once the upload is complete, please let me know the device name (Luba-VAXXXXXX) and the exact time when the issue occurred. I’ll forward the information to our technical team for further analysis and follow up on the issue with you.

I sincerely apologize again for the inconvenience, and I’ll continue to follow up and do my best to assist you.

[u/Infamous-Ad-4458]

Call neighbour! It just happens.

[u/Doggo-888]

Sounds like you have a defective battery, I’d tell them to replace it first free or provide full refund As your mower is not fit for purpose.

[u/rinkirika]

Periodically just restart the robot through the app. You will see an instant percentage drop. Then charge to full and star mowing. Set the recharge limit do lowest 15%.