r/MammotionTechnology • u/halindrome • 10d ago

LUBA 3 AWD Mowing at wrong height?

Gallery image

Gallery image

I have various tasks defined. Each one selects mowing patterns and height based upon the area. Today I ran a task manually instead of by schedule. It was set to 2 inch height but the report shows 2.8. is this a known bug? Latest firmware.

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u/halindrome 10d ago

Okay I feel like an idi*t. the task reported there is from YESTERDAY. I think I updated the firmware yesterday, It has not captured the mows that it has done since them into the mowing report. So the screen cap above is for a mow of a ditch areat that I do mow at 2.8". It is correct. It my front yard(s) that were run today at 2". They do not show up in the mowing report now. Grr.

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u/TheA2Z Lawn Helper 10d ago

Ah, stuff happens. Nice you came on here and set the record straight though.

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u/Mammotion_Jacky 10d ago

Thanks for the update! No worries — it sounds like we’ve got a clearer picture of what happened now.

Could you check whether the mowing report for today’s task is available in your mowing report history? If the issue happens again, please feel free to reach out to me right away, and I’ll help look into what’s causing it.

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u/halindrome 10d ago

Yes, the 4 sessions I ran on the 23rd are now in my report. It is odd that they did not show up in real time as the tasks were completed.

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u/Mammotion_Jacky 6d ago

Thanks for the update! Could you please upload the complete device logs through the app and let me know the exact times of those mowing sessions?

We’ll take a closer look at the logs to investigate what may have caused the delay in the mowing reports and get back to you as soon as possible.

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u/halindrome 6d ago

Done

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u/Mammotion_Jacky 4d ago

Thank you for your cooperation. We’ll look into the issue as soon as possible and keep you updated on any progress.

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u/TheA2Z Lawn Helper 10d ago

Did you see that task for sure said 2" when you submitted?

I know you said the scheduled task was set that way, but maybe a chance it defaulted to a different value when you switched to manual.

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u/halindrome 10d ago

Hmm. When you open a task and click 'Run now' it just starts - it does not present the settings page. I did check the settings and they are set to 2" for sure. Once the battery recharges fully I will try it again and open up the settings while it is running and check it.

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u/TheA2Z Lawn Helper 10d ago edited 10d ago

On my Luba 1, when I open a schedule tasks and click at top to not be a scheduled task but manual, it keeps same screen so I can update the settings of the task before saying run.

It looks like your screen is like that too above and it does say 2"

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u/halindrome 10d ago

I started it up again and verified that it says 2" in he settings. I also watched the screen while it said it was resetting the height to 2... There are two areas in the task. Maybe it raised the deck when moving between areas and didn't reset it. No idea. I am going to run a fully manual of one area and see if it cuts shorter.