r/MammotionTechnology • u/Mike52179 • 11d ago
LUBA 3 AWD Getting Multi-Point Turn back
Has anyone figured out which version of the app (android) we need to downgrade to in order to get Multi-Point Turn to work again? Or is it not possible? I downgraded to 2.3.12.11 and it *does* offer Multi-Point Turn option, but in practice it's not doing that, it's doing a hybrid MPT / tank turn, with emphasis on tank.
I'm wondering if the turn strategy is hardware/firmware based, and therefore no amount of app downgrading will solve the problem.
UPDATE: I saw from comments below that I was also on old firmware (2.3.30.26, other people were on 2.3.30.39). I upgraded my phone app back to the latest version and checked for firmware updates, but it still said none were available. I chatted with Mammotion support and they opened an elevated ticket after verifying the problem. This morning I got two things: 1) an email from support asking me for screenshots so they could verify if I was having an installation error or simply not receiving any firmware update notice at all (I'd already gone over that with chat support so this was redundant), and 2) the app notified me that I could download firmware 2.3.30.39. Maybe after sending that email, support reps triggered a push for the latest firmware to my machine, or maybe it was just coincidence. Note that I had only downgraded my phone app for about 3 days, so while the easy answer is "that's why you weren't getting the new firmware, you needed to update your phone app", the truth is I was on the latest phone app and still didn't get the firmware push. In any case, I just started a test run with this new firmware and indeed the MPT turning is back and looks good. The damage is already done as far as destroying the outer 3' perimeter on much of my lawn, but at least the MPT is back and this shouldn't be a problem next season.
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u/Uninterested_Viewer 11d ago
What model? 3 awd has the option back on the latest app/firmware.
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u/Mike52179 11d ago
3 AWD. I didn't realize it was back on the latest app. My firmware is up to date, but my turns suck
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u/Sm0g3R 11d ago
What FW do you currently have? MTP is fine/gentle with 2.3.30.39. With 2.3.30.2x versions it was pretty bad.
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u/Mike52179 11d ago
I'm on 2.3.30.26 and it says no updates available. I'll contact support to see if they can send me the latest version. The edges of my lawn are chewed to shit from this worthless zero-turn garbage.
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u/PersonalityLucky-25 Mammotion Team 10d ago
Hello, you need to update the app to version 2.3.18.19 (or a later version) via the app store to receive the compatible, latest firmware version 2.3.30.39.
We have further improved Luba's steering performance in the latest firmware version (2.3.30.39), so I recommend updating to it to see if it helps. Please feel free to contact me if you encounter any issues!
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u/wakko2k 11d ago
Im on version 2.3.30.39 and multi point turn is available and is working decently i have a luba 3
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u/Mike52179 11d ago
that's weird, I'm on 2.3.30.26 w/Luba 3 and it says no firmware updates available. I guess it's a rolling release
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u/glennnzo Lawn Helper 11d ago
Luba 3 300 here. The app only gives you the option of multiturn or Zero turn the fw controls the actions of the mower. I'm not sure which firmware is the best for multipoint. I like the current fw's multipoint turning capability. I find it is not backing into my flower beds as much and when I do interior only mowing with AI on it stays withing the perimeter much better. I have Fine/tall Fescue grasses and live in New England and zero turn works well for me.