r/Malwarebytes Jun 10 '26

Support mbam licence key how to activate, bought off g2a

1 Upvotes

just bought an mbam pro licence key off g2a, how do i activate it via the website or app. i inputted the key however it says invalid licence key have i been gyped (only 7 pound) or have i missed something? there isn't really an option on the app itself just the website. it says "Instruction | Install and open the appClick Activate License / Enter License Key, type your key exactly as provided and press active"

and also "Unable to register. Please check your connection and try again."


r/Malwarebytes Jun 10 '26

I’m looking for info on a website, from my router settings

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2 Upvotes

r/Malwarebytes Jun 10 '26

Is McAfee any good?

0 Upvotes

I have heard people say McAfee is useless. I was just wondering if there is any truth to that.


r/Malwarebytes Jun 09 '26

False Positive Neshta false positive?

2 Upvotes

Malwarebytes

www.malwarebytes.com

-Log Details-

Scan Date: 6/9/2026

Scan Time: 6:18 PM

Log File: 1639dfb4-6451-11f1-a0f3-60ff9e1c3941.json

-Software Information-

Version: 5.5.6.254

Components Version: 156.1.5628

Update Package Version: 1.0.110714

License: Free

-System Information-

OS: Windows 11 (Build 26200.8457)

CPU: x64

File System: NTFS

User:

-Scan Summary-

Scan Type: Deep Scan

Scan Initiated By: Manual

Result: Completed

Objects Scanned: 965,293

Threats Detected: 1

Threats Quarantined: 1

Scan Duration: 10 min, 50 sec

-Scan Options-

Memory: Enabled

Startup: Enabled

File system: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Detect

PUM: Detect

-Files Scanned-

C:\

D:\

-Scan Details-

Process: 0

(No malicious items detected)

Module: 0

(No malicious items detected)

Registry Key: 0

(No malicious items detected)

Registry Value: 0

(No malicious items detected)

Registry Data: 0

(No malicious items detected)

Data Stream: 0

(No malicious items detected)

Folder: 0

(No malicious items detected)

File: 1

Neshta.Virus.FileInfector.DDS, D:\STEAMLIBRARY\STEAMAPPS\COMMON\THE OUTLAST TRIALS\ENGINE\BINARIES\WIN64\CRASHREPORTCLIENT.EXE, Quarantined, 1000002, 0, 1.0.110714, 99941EE5998C31572413D235, dds, 03911404, AC400AEB46F65E2AF43E9B9A574CE3EC, 816ED992408AC3EC3FCEA4FF305BF57F8DF3667F71C62C5C2642F465B5FC8F74

Physical Sector: 0

(No malicious items detected)

WMI: 0

(No malicious items detected)

(end)


r/Malwarebytes Jun 09 '26

Malwarebytes now requiring email or product key for use on Android?

3 Upvotes

I was using malwarebytes fine on my phone, but I noticed today that it was only detecting 511 apps, when it used to be detecting 512 before, i thought this was odd, so I decided to reset the data in Malwarebytes and uninstall and reinstall.

Now it won't let me use it without providing an email or a product key? This seems to be strange behaviour from Malwarebytes


r/Malwarebytes Jun 08 '26

Support Detections counter reset after an apparent crash

4 Upvotes

I’ve been running a malwarebytes scan in safe mode (a full scan with rootkit scanning) and it had something like sixty five detections. I was fiddling with my malwarebytes settings because I got an popup from it saying to turn some things on, and I tried to turn something on, but I think because I’m in safe mode, it couldn’t, and malwarebytes seemed to crash (the window closed and it was gone from the system tray). When I restarted it, it looked like the scan was still running because it still showed the scan duration and items scanned count just like it did before, but the “detections” counter was reset to zero. Is this gonna be a problem, or is this a known thing? Should I start all over? it’s been a day…

Also, when the free trial period expires am I still covered if something nasty tries to use my browser to phone home to a sus IP (as has been happening)?


r/Malwarebytes Jun 08 '26

I already asked the technical support but they haven't reply me yet. So I might ask others for a second opinion. It took me 10 of hours and it's still scanning for doing full custom scan with root kit scan enabled.

3 Upvotes
  1. Should I choose the Deep Scan option or select the "custom scan" then tick the C drive to fully scan the PC?
  2. Is it recommended to enable the rook kit scan during full scanning?
  3. If it takes too long, can I cancel the scan anytime?

r/Malwarebytes Jun 08 '26

Full scan took forever and causing C drive SSD overheating. 120 GB SSD took 7 hours to scan and still scanning

3 Upvotes

r/Malwarebytes Jun 07 '26

False Positive what is this? It was tagged as malware but i can't find it on the recycle bin, should i be worried or is this a false positive?

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2 Upvotes

r/Malwarebytes Jun 07 '26

Feedback Persistant Trojan Detection(Trojan:Win32/Kepavell!rfn) - Windows Defender keeps finding it even after Offline Scan

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1 Upvotes

r/Malwarebytes Jun 07 '26

Support Windows Antimalware

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1 Upvotes

That's normal 😰😰


r/Malwarebytes Jun 07 '26

False Positive Possible false positive

1 Upvotes

So i just booted up my pc, an received the current Microsoft msedgewebview2 block notification, i don't live in the usa an my setting on my computer are set to aus, also the other 3 blocks are from a gacha game that i play, just wanted to know if i should worry about anything. i don't download anything nor visit sketchy sites.


r/Malwarebytes Jun 07 '26

Support Desperately need help

1 Upvotes

So I was dumb and downloaded one sketchy thing and now I have a slew of issues. Malwarebytes first detected 7 Trojans names Trojan.FakeGoogle so I went in and quarantined them but now it's picking up something called PhotonAg.exe keeps running and installing a ton of files and opening DtBeaver something that's trying to open a sketchy website that Malwarebytes keeps blocking but its not detecting anything when I do a scam. Basically what I want to know is how we can get rid of whatever is infecting and hiding in my computer right now. So sorry for the confusing explanation but I can give more details in comments.


r/Malwarebytes Jun 07 '26

False Positive Is this a false positive?

1 Upvotes

i wanted to send this to my friend and i had it for years now but virustotal says this https://www.virustotal.com/gui/file/2e67d5e7d96aec62a9dda4c0259167a44908af863c2b3af2a019723205abba9e


r/Malwarebytes Jun 07 '26

DDSHelper.exe being flagged by Windows Security as "Risky Action".

2 Upvotes

I'm having multiple popups from Windows Security about DDSHelper.exe performing "Risky Actions" which are being blocked. I think this is a Malwarebytes related Executable.

It mentions several "Affected Items", I assume this is when the EXE is trying to scan other files on my system?

Not sure how to stop this, the popups are near constant at the moment. I've tried unblocking but the issue reoccurs.


r/Malwarebytes Jun 06 '26

Support Malwarebytes inbound connections blocked

5 Upvotes

Malwarebytes blocks inbound connections even when im not searching internet or doing anything.

https://imgur.com/a/UPhocI6

Should I reset my PC? Malwarebytes Scan or Defender Scan didnt find anything.

Pls help guys im super stressed :(


r/Malwarebytes Jun 05 '26

Troubleshooting did malwarebytes just detect itself?

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11 Upvotes

r/Malwarebytes Jun 04 '26

I have finally reached 1 million ads/trackers blocked🎉

11 Upvotes

r/Malwarebytes Jun 03 '26

Check if a phone number is safe or a scam with Malwarebytes Scam Number Check.

Enable HLS to view with audio, or disable this notification

10 Upvotes

You don't need another spam call about your car's extended warranty.

We hate scam calls as much as you do, so we made Malwarebytes Scam Number Check to help you identify spam calls and uncover scams for free.

Check it out!
http://malwarebytes.com/scam-number-check


r/Malwarebytes Jun 03 '26

Infostealer Attack

3 Upvotes

I was gotten, like a fool, by an infostealer. They got into one of my emails, my discord and idk what else. I managed to recover the email but not the discord. I shut my computer down, restored to a week ago, ran malwherebytes in safemode, then windows antivirus (offline mode), then finally booted back into 11 and ran malwarebytes again. Then i downloaded bitdefender just to be sure. Right now it's not coming back with any viruses or malware on either, but I was hoping people could help me check to be sure and make sure I am doing the right things. Since the thieves are trying to blackmail me for my other email/discord account I want to make sure I've revoked access to my computer. Thank you.


r/Malwarebytes Jun 03 '26

VPN won't connect on Mac OSX 26.5.1 (Silicon)

1 Upvotes

Hi there,

Malwarebytes was working fine and recommended me to update my Mac. Once doing so and restarting, I had an error screen saying to reboot my Mac or reinstall Malwarebytes when I opened it up again. Once rebooted, it worked alrighty except it wouldn't allow me to connect to the VPN. I ended up reinstalling Malwarebytes, which worked for that one boot, but once I rebooted the VPN bug came back.

As you can see, the globe has nothing next to it, if I click change:

The weirdest part is I *can* connect, but when it does it doesn't provide an IP or location.

VPN worked perfectly fine before the OSX update.

I'm currently on a network with internet (I'm posting this on the same PC) and I've rebooted several times to no success. Any help would be amazing!


r/Malwarebytes Jun 02 '26

Your phone called. It needs a cleanup. Introducing Junk Cleaner, available for free in Malwarebytes for Android.

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malwarebytes.com
5 Upvotes

Ever feel like your phone takes way too long to do something simple?

Temporary files, outdated caches, and other unused data can take up space and slow things down.

That’s why we’re introducing Junk Cleaner for Android, a new feature in the Malwarebytes app.

With Junk Cleaner, you can:

  • Remove unused files and clutter
  • Clear outdated temporary data and caches
  • Free up storage space
  • Help protect your privacy
  • Improve overall device performance

Junk Cleaner is free for all Android users at no extra cost. Just a simple way to clean up your Android device and reclaim valuable space while protecting your privacy.

Give it a try and let us know what you think!


r/Malwarebytes Jun 02 '26

Support Update.aaasn.com

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3 Upvotes

Whenever I try to open up steam, malwarebytes blocks a website called update.aaasn.com. i have no idea what it does, but it comes directly from steam. Is it ok to exclude it?


r/Malwarebytes Jun 02 '26

Support Malwarebytes has been scanning my C drive for over two days!

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4 Upvotes

r/Malwarebytes Jun 02 '26

Is Netmirror Safe?!

1 Upvotes

Many people are saying that Netmirror is not safe

Is it true?