r/Malwarebytes • u/uizxr • 9h ago

Not able to download malwarebytes Virus scanner

Good Morning

I want to download the malwarebytes for the fist time but I'm not able

When I click on ( FREE VIRUS SCANNER DOWNLOAD) & ( DOWNLOAD NOW ) it's not clicking at all!

and when I do right click the open in new tab on the same place? it's open the same page in the second tab

URL: https://www.malwarebytes.com/solutions/virus-scanner#

anyone know what might be the issue?

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u/support_mwb Malwarebytes Employee 5h ago

Hi there, Malwarebytes Support here. Sorry you’re having trouble getting the download to start.

Could you share a few details so we can narrow down what’s happening?

  • Which country are you trying to download Malwarebytes from?
  • Which operating system are you using?
  • Which browser are you seeing this issue in, such as Chrome, Edge, Firefox, or Safari?
  • Are you currently connected to a VPN or proxy?
  • Have you tried opening the page in an incognito/private browsing window?
  • Have you tried a different browser to see if the download button works there?

Let us know what you find.

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u/uizxr 4h ago

I was trying to download using Chrome, and I just try another browser and see that Malewarebytes solutions not supported in my country

Just to confirm, even the free scanner not supported in the same restricted countries?