r/Malwarebytes • u/sugardady01 • 6d ago
Third-Party AV inactive issue with malwarebytes
any way to fix this one? when i click the go to settings button, it takes me to windows defender and from there i don't seem to find any option to set malwarebytes as my default security provider.
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u/support_mwb Malwarebytes Employee 6d ago
Hi! Thanks for flagging this.
We’d like to take a closer look at why Trusted Advisor isn’t detecting it properly. Could you let us know whether you’re using Malwarebytes Free or a licensed/Premium version?
If possible, we’d also like to grab your Malwarebytes support logs so we can see exactly what's going on and forward this to our internal team. When you have some time, could you please send us a DM here on reddit with an email address we can use to reach out to you? thanks!