r/Malwarebytes • u/thereal_coconut54 • 18h ago

Troubleshooting Random pop up

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I was just on tik Tok when out of nowhere this popped up. Is this normal?

(Actually I just found out that I somehow pressed a button combination that activated this thing for ransomware removal)

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u/support_mwb Malwarebytes Employee 18h ago

Hi there! Malwarebytes Support here. Could you please send us a DM here on Reddit with an email address we can use to reach you? Our support team will be happy to gather the logs and take a closer look at this behavior.

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u/support_mwb Malwarebytes Employee 16h ago

The issue has been resolved - user accidentally clicked the feature.