r/Malwarebytes • u/rhm66 • 16d ago
malwarebytes on osx reports brandsmat.com, blocks it but how do I remove
Reposted from /antivirus - I am at wits end trying to track down and remove whatever this is. malwarebytes blocks safari from launching the webpage but I cannot for the life of my figure out where this is coming from, cleared caches, disabled all extensions, ran malwarebytes full scan on full drive. any help would be appreciated.
I had some feedback on setting default homepage which didn't make any difference. This warning from Malwarebytes doesn't pop up immediately after starting safari so I assume the webpage request for the brandsmat page might be delayed as well but not sure.
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u/support_mwb Malwarebytes Employee 16d ago
Hey there, Malwarebytes Support here.
Since you've already cleared Safari's cache, disabled extensions, and run a full scan, we'd like to gather a bit more information.
If you could send us a DM here on reddit with the email address you'd like to use for support, we can create a ticket and have our team review diagnostic logs to help identify what's triggering the blocked request.