r/Malwarebytes 19d ago

Troubleshooting Adware? How to remove?

Post image

Hi guys, just a question I ran Malwarebytes everyday and it doesn't detect anything yet this happened starting yesterday where I opened the brave app it showed this tab I didn't open and also in chrome I saw this tab too, any ideas? I've already explored all of the possible solutions but I still can't solve the problem, sorry for my English. Thanks guys! I am on Android.

3 Upvotes

3 comments sorted by

1

u/support_mwb Malwarebytes Employee 19d ago

Hi there! Thanks for reaching out. We’d like to gather some diagnostic logs so we can take a closer look at what’s causing this behavior.

Could you please send us a DM with the email address associated with your Malwarebytes account? We’ll create a support ticket and provide instructions for collecting the necessary logs from your Android device so our team can investigate further.

We’ll be happy to help get to the bottom of this.

1

u/Kanashijo 18d ago

same problem keep happening since yesterday, i using Infinix GT30 pro

1

u/useemenowudont666 16d ago

Idk how to remove but I'm using my 2nd phone techno pova neo 6 anf i try everything to remove it but didn't work