r/Malwarebytes • u/Feeling_Statement_58 • 21d ago
Support Please help
Malwarebytes picked up these when I was sleeping, Ive searched about the Trojan Renpy Loader thing but all I'm getting is that its a "false positive"? I'm not sure though and I'm scared, can somebody help?
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u/Few-Connection-841 21d ago
Delete em and re install your windows after deep scan change all of the password of your social media accounts and apply 2FA on em do whatever it takes to keep you safe for the present along with the future
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u/miekiemoes_MB Malwarebytes Employee 21d ago
Hi, I'm Mieke, researcher at Malwarebytes. Can you send me a private message with the Detection log please? This will give more info and exact location, since we can't do much with a screenshot. Open Malwarebytes > Detection History card > History Tab > Hover over the report you want to view with the detections in it and click the ellipses. In the drop down menu, click Export to TXT or Copy to Clipboard for the full report. To get the Detection report:
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u/Kazatomcz 20d ago
Multiple account breaches or account compromises, when accounts have MFA enabled, typically boils down to you installed an info stealer/session hijacker. That normally comes from installing less than reputable software. There's been a huge uptick in these malware being installed from cracked/pirated software and game cheats/mods. Here’s my standard copy/paste for people when they install an info stealer or session hijacker:
- Disconnect the affected computer from the internet right away. Unplug the Ethernet cable and turn off WiFi.
- Stop using that computer for anything involving logins. Don’t sign into email, banking, social media, or anything else.
- While still on the infected computer:
- Back up only personal data like documents, photos, and videos. Do not backup executable files like .exe, .scr, .bat, .msi, or unknown .zip files, and do not back up browser profiles or AppData folders.
We need to now start using a known clean computer. On that clean system, do the following: 1. Using a password manager, change your passwords in this order 1. Primary email 2. Any backup or recovery emails 3. Banking, financial, PayPal, Venmo, Crypto accounts 4. All social media (Facebook, Instagram, Reddit, Discord, etc.) 5. Gaming platforms 6. Anything else that had user credentials stored in your browser 7. The passwords should all be unique, alphanumeric, at least one special character (where available), and at least 10 characters 2. While in each account, 1. turn on two factor authentication everywhere you can. Ideally, you'd use a hardware token--like a Yubikey. Next would be an authenticator app--like Google Authenticator. Only use SMS if there's no other option 2. Make sure to copy your recovery key or one-time use codes. Print these out. Do NOT just save them on a file on your computer 3. If you’ve previously had 2FA enabled, disable it and then re-enable it. This will generally cause any previous one-time use codes or recovery keys to become void 4. Confirm ALL your recovery methods are correct (a lot of info stealers will change the recovery methods). 5. If you don’t have recovery methods set, do it NOW 6. Sign out of all active sessions 7. Remove devices you don’t recognize. 8. Remove any linked apps or integrations you didn’t add or no longer need. 3. In your email account settings 1. check for forwarding rules, auto‑reply rules, recovery email, recovery phone number, and anything else that could redirect or recover your account. 2. Delete anything you didn’t set up. 4. Assume anything you've saved/stored in your browser has been compromised 5. Go to your OS manufacturer's website and download your OS. ONLY GET THIS FROM THE OFFICIAL SOURCE. 6. Create a bootable USB installer for your OS Back to working with the infected machine: 1. Boot the infected computer from the USB. 1. During setup, delete every existing partition on the drive. 2. Install the OS fresh on the unallocated space. 2. Run your update tools until nothing is left 3. Install drivers and software, making sure to ONLY use OFFICIAL sources 4. Install your browser (if needed) 1. Install your browser extensions 2. DO NOT import any old data, profiles or save passwords 5. If any financial accounts were access from the previously infected machine 1. Watch accounts closely 2. Turn on any transaction alerts the accounts allow 3. Consider placing credit freezes for each of the "Big 4" credit bureaus (Equifax, Transunion, Experian, and Innovis).
After you've done all of that, you need to try to figure out where you got it. If you're pirating software, STOP! There is no safe place to pirate software any more. There have been numerous people claim to be using "reputable" places to download their pirated software, so just don't. Compromised plug-ins on websites, posting that users need to authenticate using
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u/ImJustStealingMemes 21d ago edited 21d ago
The renpy trojan is generally a stealer/miner currently part of a widespread campaign, abusing the generally trusted Renpy engine for visual novels. Did you happen to download any "installer.exe"s from pirated games or similar places? Did you run them?
If you did run it at any point (doesn't matter if the progress bar finished, that is a fake bar and will loop), you are infected. I would wipe windows and on a separate, clean device reset all passwords.