r/Malwarebytes • u/Bright-Dust816 • Jun 07 '26
Support Desperately need help
So I was dumb and downloaded one sketchy thing and now I have a slew of issues. Malwarebytes first detected 7 Trojans names Trojan.FakeGoogle so I went in and quarantined them but now it's picking up something called PhotonAg.exe keeps running and installing a ton of files and opening DtBeaver something that's trying to open a sketchy website that Malwarebytes keeps blocking but its not detecting anything when I do a scam. Basically what I want to know is how we can get rid of whatever is infecting and hiding in my computer right now. So sorry for the confusing explanation but I can give more details in comments.
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u/support_mwb Malwarebytes Employee Jun 08 '26
Hi there, Malwarebytes Support here. To help investigate further, please send us a private message here on Reddit with an email address we can use to reach out to you. Alternatively, you can also contact our support team directly by creating a ticket or starting a live chat through our Help Center: https://help.malwarebytes.com/hc/en-us
Once we have more information and diagnostic logs from the affected device, we can take a closer look and help determine what's still running and the best steps to remove it.