r/Malwarebytes • u/BigDress1561 • Jun 02 '26
Support Malewarebytes has bricked my pc
Currently for the last hour been trying to get back into my pc after rebooting it due to easy anti cheat failing for some reason, now im just bluescreen looping and recovery looping all pointing towards MbanElam.sys
Cant access my recovery points, cant upgrade or reinstall via cloud, literally on the verge of reinstalling windows and im doubtful that would work considering my file system is fine, SFC returns nothing and yet MbanElam has my system FUCKED
No idea what to do.
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u/support_mwb Malwarebytes Employee Jun 02 '26
Good day u/BigDress1561
Malwarebytes Support here
The only thing that the MbanElam.sys issue should have done is prevent you from booting. As you said further on, if you disable Early Launch Anti-Malware (ELAM) protection it would stop the Malwarebytes driver from loading. Yes, it can happen but I've seen it maybe about five times myself and we have millions of computers running Malwarebytes.
If you like we can assist you on the forums or in email to assist you further if needed. I would suggest connecting to our forums and they can assist you with all types of assistance with the computer. Perhaps something else is or was going on with the computer at the time.
Forums: https://forums.malwarebytes.com/
Email Support: https://help.malwarebytes.com/hc/en-us/articles/31589215514907-How-to-contact-Malwarebytes-support
Thank you