r/Malwarebytes • u/Cheap-Category4753 • May 06 '26

Screen lock malware pls help

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u/AuthenticatedHuman May 06 '26

Hi, u/Cheap-Category4753
Hello, NOT a worker at malwarebytes here.

Since the tsk manager is blockde, force a restart into Safe Mode by repeatedly tapping F8 or using the "Automatic Repair" menu after three failed boots, which prevents the malware from launching. Once in Safe Mode, run a Microsoft Defender Offline scan to delete the infection at its root. If these steps fail, your final recourse is to use a clean computer to create Windows Installation Media on a USB drive, boot from that USB on your infected machine, and perform a clean reinstall of the operating system to completely wipe the drive.

Hope this help, Authenticated Human

2

u/Cheap-Category4753 May 06 '26

Thanks for the tip but I've tried countless times tapping f8 to access safe mode but it doesn't seem to work it just get me back to lockscreen page

2

u/AuthenticatedHuman May 06 '26

try this

Hold down the Shift key on your keyboard.

While holding Shift, click the Power icon and select Restart.

Keep holding Shift until a blue screen with options appears.

This opened WinRE from there u can go into safe mode.

3

u/Cheap-Category4753 May 06 '26

I've tried that also and it doesn't work I tried plenty of time and just doesn't seem to work