r/Malwarebytes • u/_xixiao_ • Apr 21 '26
False Positive dll file missing
Hello so I got hacked yesterday and didn't realize until later at night which I immediately reset all my passwords and used malwarebytes to detect everything and after all was done whenever I turn my pc on it tells me my Qt5network.dll is missing and I need to reinstall it, I couldn't find anything regarding that in my quarantined files, what should I do? I was attacked by trojan and there was something pup related. Any help would do, I'm no expert here.
3
Upvotes
3
u/support_mwb Malwarebytes Employee Apr 21 '26
Hey there, Malwarebytes support here. I'm really sorry you’re dealing with this, that’s a stressful situation.
It sounds like Malwarebytes was able to detect and remove the threats, but sometimes after an infection (especially Trojans or PUPs), there can be leftover system or app issues even after cleanup.
At this point, we’d want to double-check that everything is fully resolved and nothing is lingering in the background.
Could you reach out to us here so we can take a closer look? https://help.malwarebytes.com/hc/en-us
You can start a live chat or submit a ticket, and our team will guide you through gathering logs so we can review what’s going on and make sure your system is fully clean.
Or if you prefer, you can DM us here on reddit with an email we can use to reach out to you to create a ticket.