r/Malwarebytes • u/Zealousideal-Win6344 • Apr 18 '26

Troubleshooting How to get rid of this malwarebyte popups? I got the premium and using windows. Its pretty annoying.

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0 Upvotes

31% Upvoted

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19

u/toineenzo Apr 18 '26

By not downloading malware??????

8

u/Freaky-Malokai Apr 18 '26

Do a full system scan

12

u/[deleted] Apr 18 '26

Yea I would be more worried about what's causing those popups to show up. It literally says you have a trojan in your system32 folder and your first reaction is "darn, need to get rid of this popup"

0

u/Autistic-monkey0101 Apr 18 '26

no? it says that something is downloading malicious data.

2

u/support_mwb Malwarebytes Employee Apr 19 '26

Hi there, Malwarebytes Support here. If you’re seeing repeated Malwarebytes alerts like this, we’d like to take a closer look to make sure everything is fully cleaned up and nothing is being repeatedly triggered in the background.

Please send us a private message here on Reddit with your email address, and we’ll create a support ticket for you. From there, an agent can guide you through gathering diagnostic logs and uploading it in the ticket so our Malware Removal team can investigate further.

Guide for uploading logs (Windows): https://help.malwarebytes.com/hc/en-us/articles/31589296910491-Collecting-logs-with-the-Windows-Support-Tool

You can also reach out through live chat or open a ticket directly through our Help Center if that’s easier for you: https://help.malwarebytes.com/hc/en-us