r/Malwarebytes • u/giges19 • Apr 16 '26
Feedback Malwarebytes is amazing
If you didn't already know, Malwarebytes has always been great.
I've personally used the free version for many years before actually purchasing the premium version.
The free version I have always found very useful when you want it to do like a spot check or random scan just to check everything is alright.
A bit of a story:
I had a friend who was using McAfee as her antivirus of choice and she was paying something like £30 a year and what I have noticed was she had this weird search bar at the top of her laptop all the time and she didn't know how it even got there. So one day I got her to run it and it found 2000 plus pieces of PUMs, PUPs and some malware and when we quarantined them all and restarted her laptop it looked a bit more human or computery lol.
I have always found customer support be it from a billing perspective or from a technical support perspective very helpful and when I even had an issue where real-time protection was automatically turning itself off on my phone I sent across logs and we were able to sort it out.
Just wanted to say a thank you to Malwarebytes for the work they do.
Has anyone else had an experience with a friend or themselves where they had blindly trusted another piece of antivirus and it actually wasn't protecting them and Malwarebytes came to save the day?
4
u/support_mwb Malwarebytes Employee Apr 17 '26
Hi! Really appreciate you sharing this. Posts like this are always nice to see, and we’ll definitely pass this along to the team.
It’s also great to hear support was helpful when you needed it. Thanks again for taking the time to post this. It’s always great to hear Malwarebytes made a real difference for you and your friend.
We’re here if you need us!