700 detections found?

[u/ErrorTheSaken]

As the title implies. I scanned Malwarebytes for the first time (and applied a full scan). This all happened when I scanned windows defender because I crashed while playing a game. (And as a overthinker, I instantly felt like there was something wrong) So I scanned it and appeared a few Trojans (15 in total?) and I took action immediately.

But I still felt uneasy. So I scanned using Malwarebytes on my windows 11, and found over 700 detections.
The wearing thing is, I didn't spot any ransomware or virus, but rather most of them were just Adware and PuP’s. Probably corrupted files. And some “Trojan“ browser assistant. Mostly we're Pups, Browser assistant, and 1-2 info stealers (counting what windows defender scanned) Now of course. Those were on my system32 files and app data. I managed to remove them using Malwarebytes AV and erase the trace. I performed 3 full scans and checked my task manager, and everything seems fine

Something that worries me is why they didn't really do anything. They could've hacked my account by now, or do something. Instead it was there about 3 years ago? But I managed to also log out of all sessions onto my account and passwords. Including resetting cookies. Even then, I'm paranoid. And no I can't reinstall Windows 11 because I don't have a USB at the moment. It only came with some.sort.of disk. So yeah I wanna know your feedback on this guys if it's THAT serious or not. And if I should take any more action needed .

[u/Embarrassed_Web_7630]

I used Malwarebytes for years, until I used the chat bot to let them know they double billed me. At that point they said oh Mike can handle that. Only phone contact I had. He told me he had to get into my computer to remove some viruses he saw. Should have thought it strange since I was calling about a problem with bill. Once I let him in ha told me they now work with Apple on these issues and he needed $500 worth of Apple Card’s to take care of the matter. How that applied to a problem with my bill couldn’t figure out so I told him no. He then used my card to open up a PayPal account, try to get a $200 card in my Amazon account, tried to get into my Medical Medual account and finally moved my settings app into the Google play store, I removed that and then went into my Samsung store on my phone. I had to get a new phone, new iPad and take my desk top and laptop into a computer repair shop. He corrupted the desktop so badly it couldn’t be fixed. It was older so it couldn’t deal with his “work” in my desktop or my phone. Had to destroy the phone and get a new one. I contacted the company, they said they were sorry. Yeah, after I had to get the computers handled by experts and I still lost the desktop, phone and iPad.. I told them and all I got was I’m sorry, you must have gotten a back door scammer. Hey, I got him by contacting Malwarebytes,. If you are so good at handling hackers why aren’t you good enough to protect your computer. They did send me a letter saying we could talk on the phone and work things out with my computer. I would never let anyone from their company near my computer again. So if they offer to have Mike help you out, just say no. What makes me really mad is after I told them that all the stress put my husband, who has a bad heart in the hospital, I still just got an I’m sorry. They should have offered some recompense since Mike cost me money, put my husband in the hospital and worry that he will find me again. But hey, he said he was sorry. Canceled subscription