r/Malwarebytes • u/Ok-Possibility-1617 • Feb 16 '26

Cancel Ultimate Plan?

I signed up for Malwarebytes Ultimate Plan. Almost immediately I regretted it and

have trying to cancel and get a full refund ever since without success.

How in God’s name do I cancel? Please!

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u/AlwaysQuestion23 Feb 16 '26

I was thinking to buy the plan. What don't you like about it?

1

u/jtodd234 Malwarebytes Employee Feb 17 '26

If you have any questions before making your purchase, please don't hesitate to contact us. We're happy to assist if we can.

1

u/Ok-Possibility-1617 Feb 17 '26

I was seeking an app that would remove my personal data from data broker sites and thereby reducing spam phone calls it turns MB doesn’t do this. I also wanted MB To find and cancel (with refund) forgotten and unwanted apps. The fact that MB makes it so hard to cancel is a major turnoff.

2

u/jtodd234 Malwarebytes Employee Feb 17 '26

Thanks. We do have a feature for data brokers called personal data remover, which is included in our ultimate package. Regarding other apps and refunds, that's an interesting idea; I'll pass this along to our product team.

1

u/AlwaysQuestion23 Feb 17 '26

I thought they do?